Thank you for choosing Chickeve, operated by Active Fashion India. Please read our Cancellation & Refund Policy carefully before placing an order.
Cancellation Policy
Once an order is placed, it cannot be canceled. We process orders quickly to ensure timely delivery to our customers. Therefore, we encourage you to review your order carefully before completing the purchase.
Refund Policy
We want you to be completely satisfied with your purchase from Chickeve. If you are not satisfied with your purchase, you may return most new, unopened items within 30 days of delivery for a full refund. Please note the following conditions:
Items must be returned in their original packaging and condition.
The buyer is responsible for the return shipping costs.
Once we receive the returned item at the following address:
Chickeve - Returns 15/4A, 3rd Floor, Sector 23 Rohini, Delhi-110085 India
We will inspect the item and process your refund within 2 business days. The refund will be issued to the original payment method used for the purchase. Please note that it may take some time for the refund to appear in your account, depending on your payment provider.
Exceptions
Some items are not eligible for return or refund, including:
Items that have been used or opened
Customized or personalized products
Clearance or final sale items
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the damaged or defective product. We will work with you to resolve the issue as quickly as possible, either by providing a replacement or issuing a refund.
Contact Us
If you have any questions or concerns about our Cancellation & Refund Policy, please contact us at [contact@chickeve.com].
